1. Data We Collect
We collect personal information you provide when registering, listing products, or completing transactions — including your name, phone number, email address, KRA PIN, and business registration details. We also collect usage analytics and device metadata to improve platform reliability.
2. How We Use Your Data
Your data is used solely to operate the Ukweli Marketplace, verify seller identities, process payments, send transactional notifications (SMS, email), and display products on the public catalog. We do not sell your personal data to third parties.
3. Data Sharing
We share data only with integrated payment processors (Paystack, M-Pesa/Safaricom) and communication providers (Africa's Talking, Twilio, MSpace) strictly for transaction and notification purposes. All third parties are contractually bound to data protection standards.
4. Data Security
All data is stored in encrypted databases. Sensitive credentials (API keys, tokens) are encrypted at rest. HTTPS/TLS encryption is enforced on all endpoints. Verification documents are stored in isolated, access-controlled storage.
5. Your Rights
You have the right to access, correct, or delete your personal data. To make a data request, contact us at sales@ukwelicode.com or call +254718317877. We will respond within 14 business days.
6. Cookies
We use browser localStorage for cart and wishlist persistence. No advertising cookies are deployed. Session cookies are used for authenticated portal access only.
7. Contact
Ukweli Code Systems | Githurai 45, Nairobi, KE | sales@ukwelicode.com | +254718317877